Post purchase aftersale upsell app - with confirmation step! WANTED

Shopify Apps
1

Hi

I just tried reConcert upsell app to allow post-purchase/ aftersale upsells.

Unfortunately it does not ask for a confirmation: When the user purchases something, they land on the thank you page. When they click on “buy now” button on the thank you page, the order is instantly edited/ upselled. We received lots of complaints that users accidentially tap on “buy now”, eg when they try to scroll.

I asked the support and they told me it was not possible to insert a confirmation pop up/ confirmation step. Thats why I deleted the app. And am now looking for a better app.

Do you guys now an app that allows post purchase upsells AND a confirmation pop up before editing the order?

Highly appreciated. Thanks

2

Hey, @unmilk

Check out Last Upsell by Digismoothie. Their post-checkout upsell layout allows a customer to retract an upsell if they accidentally click the ‘add’ button beside the displayed offers. Should meet your exact needs. Feel free to check out their app demo here to experience how their app works on the post-checkout page.

If there is anything else I can help you with, please let me know.

1 Like
3

Thanks!
Is there also a way to insert a confirmation step in the first place? I do
not want to bother them upfront with an accidental order

4

Hi unmilk,

as a customer, you can to add or remove the item conveniently. Once you’re done, you can continue to checkout - see the video I made for you https://www.loom.com/share/475696f2957644adbc0013cdc23bfd2c.

Tom

Product Manager at Digismoothie