Hello, Our post-purchase UI extension request is approved for the public app after the review process and we could see the API access is provided but still when we are trying to enable the post-purchase extensions for any live store the post-purchase page is not coming after order placement and ins…

Have you reviewed all the limitations listed in our docs ? Skipping the Post Purchase page is usually one of: Is the app selected under Settings > Checkout Does the payment method selected support post purchase? Is the checkout multi-currency? Needs to be in store default currency iirc Is their ap…

We are experiencing the same issue with post purchase extension. It is not working in real stores rather than development stores. Is the specific access has to enabled by contacting support ?

Post purchase extension not visible on Merchant stores

Retired Boards Appdev Extensions

Liam August 1, 2024, 10:51am 2

Hi - connecting with our internal team on this now.

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Post purchase extension not visible on Merchant stores

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