Good day, Shopify Community. I have created a new post purchase extension that is being used to get feedback reviews from the user. After the user completed the post purchase review feedback page, they are then send to the thank you page.
So the problem that I am facing is that, the extension doesn’t load again when the same user makes an order. The extension is being completely ignored. So the extension needs to load every time when a new order is being made. Currently the user needs to refresh the page after 60 seconds so that the extension can be loaded, which is wrong.
I have tried everything. Is there some way to remove it or to check if the extension is being fetched or not?