Pre-Order Shipping Dates In Order Confirmation

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How could I remind customers that an item is pre-ordered in the order confirmation email?
(I am using ‘Amai PreOrder Manager + Notify’ for our pre-orders)

We previously had a feature set up which displayed a note next to any pre-ordered items in the order confirmation email containing a reminder that the item is pre-ordered + the expected shipping date. After resetting our emails to default, the feature no longer works and the developer who originally installed the feature is no longer available.

Does anybody know of the most effective way of including pre-order item shipping information in the Shopify email notifications?

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HI @Maximus_Kobomo

To include pre-order item shipping information in Shopify email notifications using ‘Amai PreOrder Manager + Notify’:

1- Enable Pre-Order Tags: In the Amai app settings, ensure that pre-order tags or notes are enabled for order items.

2- Edit Email Template:

  • Go to Settings > Notifications in your Shopify Admin.
  • Select Order Confirmation and edit the template.
  • Use Shopify Liquid to add a conditional check for pre-order tags:

{% for line in order.line_items %}

{% if line.properties[‘pre-order’] %}

Note: {{ line.title }} is a pre-ordered item and will ship by {{ line.properties['expected_shipping_date'] }}.

{% endif %}

{% endfor %}

3- Test the Email: Save the changes and place a test order with a pre-order item to verify the email displays correctly.

If the app doesn’t automatically add properties, consult Amai’s documentation or support for integration guidance.