Pre-Order

Topic summary

A merchant asks how to configure products so they are “available only on pre‑order” within product settings. Pre‑order refers to allowing customers to buy items before they are in stock or ready to ship.

Support requests clarification on whether a specific pre‑order app is being used, indicating that the setup may depend on the chosen tool or integration.

No specific steps, settings, or solutions have been provided yet. There are no decisions or outcomes.

Status: unresolved and awaiting more details (e.g., which pre‑order app or platform features are in use) to guide the correct configuration.

Summarized with AI on December 28. AI used: gpt-5.

Hi! In the store there is a Pre-Order product category available only on pre-order. What is the correct way to indicate this in the product settings? thanks!

Hi @Maria2301 ,

Thank you for reaching out. Are you referring to a specific pre-order app that you’re using?