As of October 28th the shipping address prefillment doesn’t work. Before that, customers would select a pick up location from their basket (we only do pick up) and it would carry over to prefill the shipping address which I had relabeled “Pickup Location.” This is a necessary prefill as people don’t memorize the pick up locations to fill in. Is anyone else having this issue? I saw it on another board too.
Prefill/ auto populate shipping address based on location selector not working- changes to checkout?
this is a major problem for my business. customers are getting a discount for the wrong delivery methods. pickup orders should have the auto-populate address working, and it is not.
whats going on Shopify!! ![]()
We are having the exact same issue for the pre-population of the pickup address and have had to disable click and collect for this reason which is a major challenge for us. Please help Shopify!
Major issue for us as well as one of our merchants utilize the zapiet app for their 150+ popup store location pickup. We are hoping that Shopify is able to fix this broken address repopulation feature as it interrupts the E2E customer journey flow especially during the checkout process.
Did you manage to find a solution to this?
