A Shopify store using the Prestige theme is experiencing issues where the “Add to Cart” button fails to function—only displaying a loading bar instead of adding products to the cart.
Key Developments:
Root Cause Identified:
Recommended Actions:
Status: Partially resolved through workaround; another user reports the same issue, indicating this may be a broader theme bug.
Prestige theme add to cart button is not working - a loading bar just appears up top.
I haven’t changed any code or added any apps within the last 24-48 hours.
Any help diagnosing would be great as no customers can add to cart.
Store is wallofvenus.com
Hi @wallofvenus
Did you get the issue with what device? because I have checked on my end and it worked well.
I ended up switching back to an old theme that worked.
Try using this preview - I’m in the middle of rebuilding it - and it was adding to cart, and now it’s doing the same thing.
Are you still able to help?
Try using the link: https://1dtqo76gvyyydrt6-67559555366.shopifypreview.com
Have you purchased this Prestige Theme version? I recommend you contact support of the them so they can check and help you to solve the issue/
I have purchased it, I submitted for help. But was hoping someone else could help me figure it out before they responded.
Any ideas on what’s happening?
Have you added any customized code to this theme?
Maybe the variant selector function of your theme caused the issue because I can see this is different in the live theme and preview
No. 
I’ve been creating templates though but I have added any custom code to the liquid coding behind the scenes. It seems like once I create a certain amount is where the issues happened..
I figured it out. It’s the built in size guide - for some reason that’s holding it up.
Go to the artist “Alex Van Kampen” try adding any of his pieces to the cart. I removed the size guide from him and it added to the cart.
Hello in my store also the add to cart button is not working with prestige theme. How can I fix it??
