Hi.
For some reason the price is not being displayed at all for this one product, but working fine for all other products.
The price is not being shown on the collection page, home page or product page.
How do I fix this?
Topic summary
Price for a single product not displaying across collection, home, and product pages. Other products show prices normally.
Key suggestions and checks:
- Several participants suspect the product is marked “on sale” but the sale price is not set; advised adding the sale price in the backend.
- Requested and received backend screenshots of the product’s pricing to verify configuration (images central to troubleshooting).
- Offered collaborator access to investigate directly.
- Asked whether multiple markets are enabled; the store uses only one market.
Latest update:
- A participant reports the product’s price now appears and asks if the issue is resolved.
- They suggest the price format might have been incorrect due to CSV import.
Status:
- Appears fixed, but the original poster has not confirmed resolution.
- Root cause remains unclear.
Potential next steps:
- Confirm resolution by the store owner.
- If recurring, verify sale price fields, ensure market-specific pricing (if applicable), and check CSV price formatting before import.
2 Likes
Hello @blossomvase ,
Looks like product is on sale but sale price is not defined.
Please once edit the product and check the sale price.
Regards
Guleria
1 Like
Hello @blossomvase
Go to the backend of this product and add the sale price. The price will display automatically.
I have already added the pricing for this product, the exact same way as all of the other products. I even changed the pricing on this product to see if it would work, to no avail.
1 Like
Can you send me a screenshot of the price section in the backend?
I already added the pricing for this product, the exact same way as all of the other products. I even changed the pricing on this product to see if it would work, to no avail.
1 Like
Strange, need to check the cause.
If you want you can drop an email with collaborator code so I can check it.
Hi @blossomvase
Do you have multiple markets for your store? Please check if you correctly set that product’s price for all markets.
1 Like
Only one market for all products.
Hi @blossomvase
I found the price appears now. Did you solve it? Is there something wrong with the price format when importing products via CSV file?