Price variants showing up on website but not linking to cart

Shopify Discussion
1

We are using dawn theme. I added deluxe and price , then premium and price to variants and they appear on the website but they are not linking to the cart. The arrow shows up but cannot be added to cart. Always adds standard price. I checked and the variant picker is not blocked.

2

Hey, how are you today?

Here are some steps you can follow to troubleshoot and potentially fix the issue:

  1. Verify that the variants have been set up correctly in your Shopify admin:

    • Go to your Shopify admin > Products > All products.
    • Click on the product with the issue.
    • Ensure that the variants (deluxe and premium) have been added properly and that the prices are set correctly.

  2. Check the theme’s JavaScript and Liquid code for any issues related to the variant picker and cart functionality:

    • In your Shopify admin, go to Online Store > Themes.
    • Click on “Actions” next to your active Dawn theme, and then click “Edit code.”
    • Look for any JavaScript files related to the product page and cart functionality (e.g., product.js, cart.js) and examine the code for any issues or errors.
    • Review the Liquid files related to the product page and cart functionality (e.g., product.liquid, cart.liquid), and ensure the code is set up correctly to handle variants.

  3. Clear your browser cache:

    • Sometimes, browser cache can cause issues with website functionality. Clear your browser cache and reload the page to see if the issue persists. Let me know if you have any trouble doing that!

  4. Test on different browsers and devices:

    • The issue may be browser - or device - specific. Test your website on various browsers and devices to check if the problem is consistent over different ones (Chrome, Firefox, Mobile, Desktop, etc).

I hope this helps! If you have any further questions after these steps, let us know!