Hey, our pricing is showing correctly on the front-end, but incorrectly in the back-end - is anyone able to help as to why, please?
Topic summary
A user reports that product pricing displays correctly on their storefront but shows different values in the Shopify admin panel. Two screenshots were provided illustrating the discrepancy.
Possible causes identified:
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Shopify Markets/Multi-Currency: Regional pricing adjustments or currency conversions may display converted prices to customers while the admin shows the base currency. Check Settings > Markets > Pricing for exchange rate rounding or regional adjustments.
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Third-party apps: Dropshipping apps, currency converters, wholesale pricing tools, or discount apps may modify front-end prices without syncing to Shopify’s backend.
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Theme customizations: Custom code in theme files (e.g., main-product.liquid, price.liquid) could be dynamically altering displayed prices based on discounts, tags, or other conditions.
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Compare-at prices or variant issues: Multiple product variants or promotional “compare at” pricing may create display inconsistencies.
The discussion remains open with no confirmed resolution yet.
HI @joe-h-95
If it is not displaying in back-end it must take the price from somewhere. So maybe you have some dropshipping app and price is correct there? And maybe not synced with Shopify side?
Hi Joe-H-95
If your product pricing looks correct on the storefront but appears differently in the back-end, here are a few common reasons this might happen:
There will be Possible Causes. Check if it work for you.
Shopify Markets or Multi-Currency Setup
If you’re using Shopify Markets, your store may show converted or rounded prices to customers based on their region or currency, while the admin always shows the original price in your store’s default currency.
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You can check this under Settings > Markets > Pricing to see if any price adjustments or exchange rate rounding is applied.
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Apps Modifying Prices on the Front-End
Some apps (like currency converters, wholesale apps, or custom discounts) change the displayed price without updating it in the Shopify admin. -
Theme Customizations
If you or your developer customized the theme, there may be custom code displaying a modified or dynamic price (e.g., based on discounts, tags, etc.). -
Compare-at Prices or Hidden Variants
You might have a “Compare at” price or multiple product variants where one is shown on the front-end but others (with different prices) appear in the back-end.
Review your theme’s price display code—especially in files like main-product.liquid or price.liquid.