A user is experiencing issues with product variant pricing and selection on their Shopify store. After updating prices for paperback and hardcover variants in the admin panel, the changes aren’t displaying on the live website. Additionally, when attempting to purchase the hardcover variant, the system automatically switches to the paperback variant with its corresponding price, despite both variants being active in Shopify.
A community member suggested several troubleshooting steps:
The issue remains unresolved and appears to be either a caching problem or a variant linking/configuration error.
Hi all,
I’ve updated and saved the price of two variant products on shopify (paperback and hardcover variants), but its not showing up on my website. Furthermore, when I click the option to purchase the hardcover variant during testing, the store automatically changes it to the paperback variant with the paperbacks price. Both variants are active on my Shopify.
How do I fix this?
Hi @Britney_Levitas ,
I hope you’re doing well.
It sounds like there may be a caching issue or a problem with how the variants are linked to the product. Here are a few possible reasons and solutions to resolve this:
Theme Issue – The storefront theme might not be handling variant selection properly. Try switching to a default Shopify theme like Dawn to test if the issue persists.
JavaScript Conflicts – Custom scripts or apps may be overriding variant selection. Check the browser console log for any errors or conflicts.
Variant Configuration – Ensure each variant has unique option values and SKUs in Shopify to prevent selection issues.
Caching – Browser or theme caching can sometimes delay updates. Try clearing your cache or viewing the store in an incognito/private browsing window.
If you need further assistance, feel free to ask, and the community will be happy to help.
Best regards,