Since last week, my product prices have been overridden. I’m not sure if I did anything wrong, I don’t remember touching markets. We are still on Pause and Build, setting up our rather large catalogue with variants and bundles, (near-manual migration from shopware 6).
I can’t reset prices in the market menu (option is greyed out in most of them), I can’t find any option to remove the market and start over. I checked previous discussions and no one has my exact problem, some of the screenshots look like they have options that I don’t.
Ideally, I’d like some automatic way to remove the price override for good because I’d rather not touch prices outside of the product page, and my boss wouldn’t either.
What can I do?
I also need advice - when that is fixed, should I enter the net prices on the product page and mark “charge tax”? Is there an option to enter net and brutto prices?
Topic summary
A user’s product prices are being unexpectedly overridden by Shopify’s Primary Market settings since last week. The store is currently in “Pause and Build” mode while migrating a large catalog from Shopware 6.
Key Issues:
- Cannot reset prices in the market menu (options are greyed out)
- No apparent way to remove the market and start fresh
- The user prefers not to manually adjust prices outside the product page
Additional Questions:
- How to enter net prices on the product page and mark “charge tax”
- Whether there’s an option to enter net prices and gross/brutto prices
- Looking for an automatic way to remove price overrides permanently
The user notes that screenshots from other discussions show options they don’t have access to, suggesting a potential permissions or settings issue. No resolution has been reached yet.