Printing Custom Hyper ticket invoices on legal paper?

We are currently on month 3 of developing our flower shop’s webpage with Shopify and we are just about to launch in January 2026! Unfortunately a huge issue we have run into is how we print our hyper tickets/invoices:

We are transitioning from Bloomnation: which uses a templated hyper ticket on legal paper that has a tear off tag on the top with a section for a card message/delivery address/info that automatically fills out with the customer’s information! (attached below) My question is: is this possible to replicate in Shopify’s system with a specific app?

I spent a lot of the day using Order Printer Pro and trying to adapt the premade template, but it is a little too far out of my wheelhouse of capability with the html coding. So does anyone have any app recommendations that would be capable of doing something like this? Or should I start studying html?

Any advice would be greatly appreciated! We also have a meeting with Shopify reps on Monday 12/29 so I’ll be running this info up the flagpole with them as well.

Hey there @WildOrchid!

Yes, that is possible. But Shopify alone can’t do this. You’ll need an invoice app or a custom PDF workflow to reliably print on legal paper.

Printing custom hyper ticket invoices on legal-size paper in Shopify isn’t supported natively. Shopify’s default invoices are fixed and don’t allow layout or paper-size control.

Best practical options:

  • Use a third-party invoice app that supports custom templates and legal paper (for example, apps that allow CSS/HTML invoice editing and print presets).
  • Generate invoices as PDFs and set the paper size to Legal inside the app or PDF print settings.
  • If you need full control, build a custom invoice template via an app or external system and trigger it using order data from Shopify.

Hey there @Coding-with-Jan

Do you have any recommendations for a third-party invoice apps that supports custom templates and legal paper? I’ve experimented with Order Printer Pro on Shopify’s App Store, however to customize you have to use html coding, which goes over my head and area of expertise. Any apps that might have a sort of “drag and drop” type features to create the customized invoice?

Let me know!

Thanks