Could you attach a link to your website so I can see where the issue occurs? Thanks.
Topic summary
Privacy policy page content on a Shopify store (Dawn theme) appears blank when accessed via the footer menu, despite the policy being generated and visible in Settings > Policies. The menu item shows correctly, but the linked policy page displays no content on the storefront preview.
Actions taken:
- Generated and saved the Privacy Policy in Settings > Policies (content visible in admin).
- Added a “Privacy Policy” item to the Footer navigation, linking to the policy.
- Deleted and recreated both the policy and the menu link.
- Followed suggested troubleshooting steps (unspecified) without success.
- Provided multiple screenshots for context.
A participant requested the store URL to inspect the issue. The store link was provided: https://bebe-fleurit.myshopify.com.
Notes:
- Screenshots are provided but not essential to understand the issue; they illustrate the admin setup and empty storefront page.
- No confirmed cause or fix has been identified yet; discussion remains open pending further investigation of the live site.