Problem in review comming google console

I have the problem of this can any one help me it take too many hour to solve but i cant plz help. Rating is outside the specified or default range {

@type”: “AggregateRating”,

“description”: “Shopify Product Reviews”,

“ratingCount”: 0,

“ratingValue”: 0

}}

The problem is i cannt find this.

Hey @Dawood02

Yeah, you can’t have a rating count and value at 0, those are considered errors to Google and Schema.org. If you don’t have reviews, the review markup should not be included.

If you had Shopify Product Reviews at one point on your site, their data is probably left behind somewhere or the theme is still using their old metafields.

Since you didn’t provide a link to the store, I can’t tell you if the error is in your theme or from an app. If you share your URL, I can tell you if its a theme or app issue.

If it’s from an app, you’ll need to contact the app. If it’s from your theme data, you can use the following guide to remove your theme data or just remove the aggregateRating section. Here’s my guide on how to remove your theme structured data.

Hi @Dawood02

It seems like you are taking about the structured data JSON LD about product page reviews on store backend. If the structured data code is related with product pages, it should exist in the liquid file naming with product.liquid or other liquid files starting with product. You can have a further check from store backend directly and see which liquid file contains the same content after searching, a kind reminder here!

The code you mentioned in the issue should place in a wrong section on one of your liquid files and caused the issue of rating outside specified or default range. After locating the code and placing it inside the range, this issue shall be fine then.

Ok. It means its the problem in google co sole.

I dont want to disturb the code again. It should remain as it is.

Understand here totally Dawood! If this issue persists, you can seek help from developers also and see if they can modify via further ways. Thank you!