Hello friends, the price does not change in the variant selections of products in our theme, we need your help for this problem, how can we solve it?
Topic summary
Main issue: Product price does not update when selecting variants on a product page.
Findings: A JavaScript (JS) error is present on the page, which prevents the variant selection script from updating the price. A screenshot of the console error was shared as evidence. A product link was provided for testing.
Actions taken: The helper requested collaborator access to the store to debug. The store owner agreed and sent the collaborator code via private message/email. A second user reported the same issue and was asked to share their product link for review; they confirmed they would email it.
Current status: Unresolved. Debugging is pending after collaborator invitation and access. The second user’s case is also pending review upon receiving their product link via email.
Key next steps: Grant collaborator access and investigate/fix the JS error causing the price not to update. Review the second user’s product page once the link is received.
Hi @Collar ,
I checked and there is a JS error, so this won’t work:
can I send you a collaborator invite? it’s the only way I can debug for you
yes please
Hi @Collar ,
Please send me the collaborator code in private message, I will send you the invitation and check it
thank you, I sent the code to your e-mail address
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can i ask for help with this same issue?
Hi @JM1946 ,
Sure, please send me the product link, I will check it
will send to your email now
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