Problem with all translation applications - dynamic link (page collection to product page)

Shopify Discussion
1

Hello,

I’m contacting you because I have a big problem on a shop. We’ve tried several translation applications (Transcy, AI translation…) and each time we encounter the same problem.

When I’m on a translated version, switching from a collection page to a product page takes me back to my original version. Site : https://www.home-beddings-and-curtains.com/

Attached is a video recording to illustrate the problem.

As you can see, I can navigate around the site, but when I get to a product page, all the content is in French and the “/en” translation suffix disappears.

The theme used is the Flex theme from Out of the Sandbox. No translation application is active on the site because it’s not functional.

Transcy’s technical department told me that the problem was with the theme, and that it wasn’t possible to insert a “dynamic link” directing visitors to product pages.

This seems very strange to me, as I’ve used the same theme on many shops and never had a similar problem.

Does anyone know where this might be coming from?

Thank you very much in advance,
Max COSTA

2

Hello, your site is triggering javascript code that changes the page url, to solve your problem you need to check this code

3

@maxdanko But do you know where this code is located and whether it can be modified? I can’t find anything about it.
I’d just have to remove this line of code that changes the URL of the page?
Thanks in advance,

4

unfortunately I don’t have access to the code, so I can’t tell based on devTools

5

@maxdanko

Thank you very much for your reply! Do you think that if I give you access to the code, you’ll be able to help me?

Thanks in advance…

6

I found this problem by disabling javascript on the site, but I can’t find the source unfortunately

7

Has anyone else encountered this problem? Thanks in advance