Problem with sales without cost recorded (facebook channel)

Topic summary

A reporting issue has been identified where sales originating from the Facebook Channel are appearing in the “Sales Without Cost Recorded” report with missing cost data.

Key Details:

  • All affected orders are specifically from the Facebook sales channel
  • The issue impacts cost tracking and reporting accuracy

Current Status:

  • The problem has been identified but no solution has been confirmed yet
  • The user is seeking information about whether this resulted from a recent change or if a fix is available
  • The discussion remains open with the core question unanswered
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

I noticed the Sales Without Cost Recorded report showed a lot of sales with no cost recorded. When I looked into the details, it seems every order is from the Facebook Channel. Did something change here or is there a fix for this ?