Hi everyone, I have listed all of my products and will promote them with google ads. However they don’t get approved by google. It says “you need to add a GTIN or MPN” I have listed them as “Custom item” so it shouldn’t ask for GTIN or MPN however it keeps asking it. Do you know why this is happe…

Hey @jessica0318 , I understand how this can be frustrating! Google has to review the product and determine whether they’ve seen the product before, or if it’s a product that they haven’t seen yet. This can take time and sometimes will require you to provide additional information. Are you having t…

I had this issue as we manufacture items that do not have a UPC code or anything, just our MPN. To fix this we marked the product as a custom product in the “edit Google fields” on the product page, and added our MPN. Also, in Google Merchant Center we added a feed rule to our Content API where the …

Hi @ukseller44 Google needs GTIN and MPN to understand and serve your product better. I can see that you sell custom products, so it is unlikely to have GTIN. You can use our app to automatically send a null value as GTIN to the Google merchant center that will not cause an error in the feed. It wi…

@Ronald321 Did you populate the MPN only if it’s a Custom Product or do you always populate the MPN with the id? We are getting gtin errors on ‘custom products’ when it supposedly bypasses the gtin check. But it is not consistent. I am hoping that if we put in this code, it will not get these err…

In order for our products to work we had to mark all as a custom product since we don’t have a GTIN. We had to add the feed rule in Google Merchant Center for only those products which had variants. Here is a picture of how product variant looked like in the feed. The ID is the shopify product vari…

Hi @Moira , That’s very useful information, thank you. I still have some tweaking to do to get everything properly accepted by Google and the Shopify Google App. I have a question though. Google Shopping shows my product photo’s weirdly cropped. In Shopify I add product photo’s mostly without padd…

Hi, I am having the same issue. how does this work with Dropshipping from aliexpress while using Dsers? Doesn’t Aliexpress have GTIN/MPNs for the products already? wouldn’t they automatically get pushed to my shopify store when I push the product through?

Hey @ComfySlippers , If a product has an MPN or GTIN, it’s best practice to enter their value as the relevancy will help campaign performance. However, if a product doesn’t have either of these codes, then you can set the identifier_exists field to false, which will allow those fields to not exist,…

Hi that really didn’t answer my question. I am doing dropshipping with AliExpress. Question: How do I know if the AliExpress product has GTIN or a MPN and how do I get it from the AliExpress product page? Can I just make one up or does it have to match what AliExpress has?

Problem with "you need to add a GTIN or MPN"

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donnamac February 7, 2023, 7:35am 40

I get it. It’s a game of finding the lesser of all the evil fees out there and it’s always changing.

Good luck!

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Problem with "you need to add a GTIN or MPN"

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