A Shopify store owner reports that product links shared on Facebook, WhatsApp, or email don’t display proper previews. Instead of showing product images and details, the shared links show the homepage information and website logo.
Store affected: zkmotoring.com
Troubleshooting suggestion provided:
Status: The issue remains unresolved with only one preliminary troubleshooting response. This appears to be a metadata/Open Graph tag configuration problem that may require deeper technical investigation of the store’s theme settings or code.
Hello, I am facing a problem with my store when I try to share a product on facebook, whatsapp or via emails the link does not show a preview of the item, and the details instead shows the details of the home page and logo of the website. I can’t figure out what the problem is. any help would be greatly appreciated.
Store is: zkmotoring.com
Hi, try clearing your browser cache or try sharing the link directly from the share button like in the screenshot below
https://zkmotoring.com/products/carbon-fiber-covers-for-ganador-super-mirrors
