Hi All, We are using the Product API to submit updates on prices. A few products fail to update the price and we get a “Not found” error back on the API call but the product does exist. The JSON input is below. Please let me know if you can help. ====================-JSON INPUT============== { “…

Hello @earokiasamy , Can you provide an x-request-id for a call that resulted in a failure? Best, Graham

Hi Graham, I’m not sure on where to find the x-request-id but is the Request and Response. Does this help? REQUEST: PUT https://raisingcanes.myshopify.com/admin/variants/6640354820271.json HTTP/1.1 X-Shopify-Access-Token: Accept: application/json Cookie: _y=670c54bb-6427-4be4-bf1a-a9c8782b1abc…

I ran a check on the x-request-id you provided, (for future reference, it’s in the response headers you provided, 2/3rds way down). The JSON contents for this request appear to be for a different product than the one outlined in your original post, but same overall issue. The problem lies with the v…

Thanks Graham! We will try this now.

Hi Graham, Now, we’re getting the following error. New x-request-id: 880263cd-a9e2-4d9b-a77c-de29c3756ae5 {“error”:“Write requests to inventory_quantity and inventory_quantity_adjustment are no longer supported. Please use the Inventory Levels API.”} We are not updating the quantity, we need to u…

Hello @earokiasamy , Can you provide some additional context regarding that x-request-id? I ran a search on it going back 72 hours but there were no hits. Do you know specifically when that request was run?

Hi Graham, Touching base on this to see if there’s anything else we can try. Thanks, Eugene.

Anyone that can help with this?

Hello @earokiasamy , Apologies for the late response! The x-request-id didn’t shed too much light on this one. Can I ask that you DM me the full request being made, including the endpoint URL being used? It looks like a deprecation error, but it’s hard to tell initially without knowing the payload …

Product API fails when updating price

Retired Boards Appdev Graphql Basics And Troubleshooting

earokiasamy August 12, 2021, 12:21pm 8

Hi Graham,

We did another post and here’s the ID.

X-Request-ID: bcae1984-b60e-4c41-9fe8-1bed9dd73bf0

I have also attached the Response.

Thanks,
Eugene.

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Product API fails when updating price

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