I have accidentally deleted every product on my store. Is there any way possible to recovery these products I don’t have a CSV download or backup
Topic summary
A user accidentally deleted all products from their Shopify store without having a CSV backup or download available.
Key Points:
- Shopify does not have a built-in trash/recycle bin for deleted products
- Once deleted, products are permanently removed from the store
- No backup file exists to restore from
Potential Recovery Options:
- Check if any installed backup apps (like Rewind or Matrixify) have stored product data
- Theme or apps may have temporarily cached some information
- Contact Shopify Support immediately for possible recovery assistance
Recommended Action:
Reach out to Shopify Support through live chat or email (Store Management > Products > Deleted Products), providing specific details including date/time of deletion, number of products affected, and any relevant tags. Quick action may improve chances of recovery.
Hi @KMM11
Shopify does not have a trash bin or recycle system for deleted products , once you delete a product, it’s permanently removed from your store.
However:
Your theme or apps may have cached or stored some data temporarily (more on this below).
If you’ve installed any backup apps (e.g. Rewind, Matrixify), those may allow recovery, check your app list.
I would Suggest Use Shopify Support
Shopify can sometimes help recover recently deleted products if you contact them quickly. Here’s what to do:
Go to Shopify Support
Log in to your store.
Choose “Store Management” > “Products” > “Deleted Products”.
Start a live chat or email.
Explain exactly what happened (date/time, number of products, any tags, etc.)
Thanks