Product description formatting issue on mobile but not desktop: debut theme

Hi!

Does anyone know how to fix the formatting issue for my product description on mobile? I am using the debut theme.

It is automatically making a line break in the middle of my sentence on 2 different paragraphs. Between “the” and “most” on both paragraphs. Here is the image from mobile view.

However, on desktop it looks completely normal. I checked the HTML view and there are no added line breaks.

Let me know if anyone has any ideas! Thanks in advance!

Hi @jcop24

This is most intriguing, would you mind if we requested Collaborator access: https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

And had a look at your product’s description? Do let me know!

That would be great! Do you have to request permission or do I add you manually?

Up to us to request, hold on!

Hi @jcop24

The issue stems from the description formatting for sure, by removing formatting we get a perfect alignment (reverted this back to how it was before):

Where are you copying your data from? You should get this as “Paste As Text” to remove the formatting and apply it directly on the Shopify Text Editor. That would be ideal.

Let me know if you need additional help, cheers!

Thank you! I was copying it from Word. So I will try what you mentioned and report back! :slightly_smiling_face:

It worked! Thank you SO MUCH for all your help! :slightly_smiling_face: :slightly_smiling_face:

You’re most welcome @jcop24 !