A store owner updated to Venue theme version 14.1 and product descriptions vanished from all product pages. Despite finding solutions for other themes, none addressed this specific Venue v14.1 issue.
Store Details:
Troubleshooting Progress:
A community helper requested access to the theme customizer to check product page template settings. Screenshots revealed that several standard product page elements are missing from the affected template compared to the expected configuration.
Current Status:
The issue appears related to missing template sections in the theme customizer. Investigation is ongoing to identify which specific elements need to be restored to display product descriptions properly.
I updated my Venue theme store to the latest version, and the product descriptions disappeared on all of my product pages. I’ve found many suggestions to address this issue for other themes, but none for Venue v14.1. Anybody else having this issue?
Link to CSS: https://admin.shopify.com/store/luxinlatin/themes/147899580653
Hi @mikehoch
Thank you for reaching out to the Shopify community. I’d be glad to assist you. Could you kindly share your store URL and password (if it’s password-protected) so I can review it and provide you with an update?
Plz share store preview URL..
Thanks. Store URL is www.luxinlatin.com.
Here is a product, missing the product description: https://luxinlatin.com/collections/collection-2/products/spa-day-1
Thanks. Store URL is www.luxinlatin.com.
Here is a product, missing the product description: https://luxinlatin.com/collections/collection-2/products/spa-day-1
Hi @mikehoch
Please check in theme customize to see if you have this part
And check for me how many product templates you have here
in the product link error, which template are you using
