Product Descriptions not showing on Mobile

Shopify Discussion

Topic summary

Product descriptions failed to display on mobile for ~7–8 products in the Minimal theme, while desktop showed them correctly. The description section header appeared, but the content did not; toggling the “show a tab next to your product description” setting only removed the entire section when off.

Initial diagnosis pointed to a possible CSS (styling rules) issue, and participants asked for the store/product URLs to inspect. The store owner shared examples and listed the affected items (e.g., Sawyer Tote, Taylor Tote, Circle Coin Purse, Shirley, Saddle Bag, Pouch Purse, Canvas Duffel).

No differences were found in product template or page settings across products. The issue was isolated to specific products rather than a sitewide theme configuration.

Resolution: Problematic code embedded within the product description itself was identified (shown in a highlighted screenshot) as the cause of the mobile rendering failure. Removing that code restored the description content on mobile.

Outcome: Resolved with content-level cleanup; no theme or template changes required. The thread did not indicate remaining questions.

Note: An image attachment highlighting the offending code was central to understanding the fix.

Summarized with AI on January 4. AI used: gpt-5.
4

https://k-carroll.com/products/sawyertote?_pos=1&_sid=63633a376&_ss=r

https://k-carroll.com/products/taylor-tote?_pos=1&_sid=c61aab980&_ss=r

Here are two of the products this is happening with, there’s about 7 products total, the ones labeled Sawyer, circle coin purse, shirley, saddle bag, pouch purse, canvas duffel, and taylor tote. All the other products appear fine on web and mobile, whereas these 7 only show up on web. There isn’t anything different in the product page that I can see would cause this, and these products are all pretty unrelated so they would have been made at different times. Any advice would be much appreciated :).