Product format on shop front

Topic summary

Inconsistent product layout on category pages: the store owner reports some products are formatted “weirdly,” despite most product images being very similar in size. Two screenshots are provided to illustrate the display issue; the visuals are central to understanding the misalignment.

Latest guidance and requests:

  • Provide the store URL so the layout can be inspected directly.
  • For consistency, use product images with the exact same dimensions, or apply custom CSS (Cascading Style Sheets) to normalize the card layout and image presentation.

Current status:

  • Root cause is undetermined; image size mismatch is suspected but the owner notes images are similar.
  • No fix implemented yet. Next steps depend on sharing the store URL and potentially applying uniform image dimensions or targeted CSS adjustments.

Open items:

  • Confirm exact image dimensions and aspect ratios used.
  • Determine if theme settings or CSS are contributing to the inconsistent formatting.
Summarized with AI on December 18. AI used: gpt-5.

Hi, I have noticed that some of my products are formatted weirdly in their categories. I understand that different image sizes may impact this, but most of these images are very similar, if not the same sizes, so i can’t understand whats going on here.

Could you please send us your store URL

Hi @rosiecotton

If some products are displaying incorrectly, I recommend using images of the same size for consistency. Alternatively, you can apply custom CSS to fix the formatting.

Thank you