Product grid wont link with collection so products wont show.

Shopify Discussion

Topic summary

A Shopify store owner is experiencing an issue where products aren’t displaying on their catalog page despite proper setup. They have:

Setup completed:

  • Created a collection called “FlipKeyz - Mark I” with 3 products added
  • Linked the collection URL to the “MARK I” main menu item via navigation settings
  • Verified all products are set to active with no tags
  • Confirmed the collection is correct by adding a “test 2” description that appears on the website

The problem:
While the MARK I catalog page loads and shows the test description, the product grid remains empty—no products from the collection are displaying.

Current status:
The user has spent several hours researching previous discussions without finding a solution. They’ve included screenshots to illustrate the issue but are seeking guidance on why the collection won’t populate the product grid on their catalog page.

Summarized with AI on November 21. AI used: claude-sonnet-4-5-20250929.
1

Hi guys,

Ive spent the last few hours reading over previous discussions and cannot find a solution to my issue.
Ive attached 3 photos below to better discribe my issue. I have 3 products that should be showing on my store MARK I catalog page.

Thanks

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Screen Shot 2023-04-14 at 2.00.55 PM.png2858×1374 221 KB

Screen Shot 2023-04-14 at 2.01.33 PM.png
Screen Shot 2023-04-14 at 2.01.33 PM.png2878×1370 234 KB

Screen Shot 2023-04-14 at 2.01.46 PM.png
Screen Shot 2023-04-14 at 2.01.46 PM.png2742×1360 216 KB

2

Im trying to create a product grid on my catalog page (MARK I) that shows all my available products. Ive tryed to do this by creating a collection named FlipKeyz - Mark I and have added all my products to this collection. I then go into the naviagtion section and then menu items to link the collection url to the Main Menu item named MARK I ( catalog page). However when i do this the collection does not show. I have also ensured that all products are set to active and have no tags. I have tested that the collection is the correct one by adding a “test 2” description and it is true as it shows in the MARK I menu page on my website. However the products do not show.
Any ideas?

3

Im trying to create a product grid on my catalog page (MARK I) that shows all my available products. Ive tryed to do this by creating a collection named FlipKeyz - Mark I and have added all my products to this collection. I then go into the naviagtion section and then menu items to link the collection url to the Main Menu item named MARK I ( catalog page). However when i do this the collection does not show. I have also ensured that all products are set to active and have no tags. I have tested that the collection is the correct one by adding a “test 2” description and it is true as it shows in the MARK I menu page on my website. However the products do not show.
Any ideas?