A user reports that product images fail to display when selecting certain colors for the “Drop Needle Polo” item on their Shopify store using the Motion theme.
Issue Details:
Proposed Solutions:
Recommended Action:
Status: Unresolved; awaiting theme support intervention or code fix.
We are using the Shopify Motion theme, product named “Drop Needle Polo” in the Supima category. In the color selection, when we click on some colors, the product images are not visible. I will share the website product page link and a recording.
Website: https://offnorth.com/products/supima-cotton-drop-needle-polo-t-shirt
Here product images are uploaded in particular product page
Hi, @Sivadarshan
There is an error related the product images slider in your theme code. You should check your code below.
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Hi @Sivadarshan
I guess apps conflict or theme causes this issue. I recommend you contact theme’s support to solve this issue for you.
How to contact theme support, I don’t know how to access them as I was new to shopify
How to rectify this, can you help me on this
