For my order confirmation email received by a customer, the product image is missing (showing as a broken image link). I identified this while submitting a test order to myself.
The store link is: steelwolf-creations.com
The image missing is pointing to: https://cdn.shopify.com/s/files/1/0559/8039/2497/files/CTO-Isometric_498e79e9-78d1-46ab-9512-26b99c9e86b0_compact_cropped.jpg?v=1711123102 which is returning a 404.
The source data from the email is:
Thank you for your purchase!
Thank you for your purchase!
We’re getting your order ready to be shipped. We will notify you when it has been sent.
Test Item × 1
$1.00
Subtotal
$1.00
Shipping
$0.00
Taxes
$0.08
Shipping address
Richard Burch 2325 Roadrunner Dr Flower Mound TX 75022 United States
Billing address
Richard Burch 2325 Roadrunner Dr Flower Mound TX 75022 United States
Payment
ending with 2185
Shipping method
Economy
Woovo
May 9, 2024, 12:25pm
2
Any help for this issue? I m facing exactly the same problem
Just an update to say I never received any response at all on the topic. It’s still broken.