Product Image Not Showing On Live Mobile Version

Store Design
,

Topic summary

A Shopify store owner reported that product images display correctly in the desktop editor but fail to appear on the live mobile version of their site (kilitlegitsin.com).

Issue Details:

  • Images visible during desktop editing
  • Images not rendering on mobile devices in production
  • Related to product page display on Shopify theme

Resolution:

  • Another user (@InstaDiamond) provided a solution that successfully fixed the mobile image display issue
  • The problem was resolved quickly, though the specific technical fix is not detailed in the conversation

Status: Resolved

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.
1

Hello there,

First of all thank you so much for reading my help call.

My shop is; https://kilitlegitsin.com but there is a problem. I designed carefuly my store but on mobile version I can not see my product images like that;

11.jpg
11.jpg473×1024 39.9 KB

But while i am editing on my desktop it seems like that;

atatural_0-1696795522987.png
atatural_0-1696795522987.png1919×1078 304 KB

Is there any resolve for this issue?

Thank you so much.

1 Like
2

Hello thank you for your interest.

3

Brother you are amazing. It just solved that issue. Thank you so much. Love you.

1 Like
4

@InstaDiamond solved that bro. Thank you so much too you!

1 Like
5

It’s already solved. Thank you for your interest.

1 Like