The product images are too large. I’ve reduced the product page size from 1200 to 1000 to try and alleviate the problem. My square, smaller art images are okay and fit on one page, but all images of larger works flow off the screen and the whole image is not visible without scrolling. The text and buy buttons are also too big and flow off the screen. Generally, I’m looking to reduce the entire size of the product page/fonts etc.
Topic summary
A user is experiencing issues with oversized product images in the Studio theme that extend beyond the screen, requiring scrolling to view completely. Buy buttons and text are also displaying too large.
Attempted Solutions:
- Reduced product page size from 1200 to 1000 pixels
- Set desktop media size to “small” in Product Information settings
- Neither adjustment resolved the problem
Current Status:
Square images of smaller artworks display correctly on one page, but larger artwork images continue to overflow. Multiple support representatives have requested the store URL to investigate further. The user has provided their store URL (candrewsart.com) for troubleshooting assistance.
Hello @candrewsart
Can you give me your Store URL( with pass if your store password is enabled) so I can check it for you?
Kind & Best regards,
GemPages Support Team
Hi,
Please share your store URL and if your store is password protected then also provide password too.
Thank you.
Hallo @candrewsart
Please go to your product page and click Product Information and click to Desktop media size and select your size ( small | medium | large ).
Thankyou
It is already set to small. This is not a solution.