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Topic summary
A Shopify store owner reports that product images suddenly stopped displaying and are showing errors instead. An attached screenshot illustrates the issue on their site (shopagain.net).
Troubleshooting suggestions provided:
- Verify image file formats are Shopify-compatible (JPEG, PNG, GIF)
- Optimize image file sizes and check dimensions against theme requirements
- Review upload process and confirm images were added correctly
- Examine theme code (specifically product-loop.liquid) for correct image URL generation
- Clear browser and Shopify cache
- Add descriptive alt text for SEO benefits
Current status:
- Multiple users report being unable to reproduce the issue when visiting the store
- Requests made for the specific page URL where the problem occurs
- The original poster has not yet responded with additional details or confirmation whether the issue persists
The discussion remains open, awaiting further information from the store owner to diagnose the problem.