Hi,
Anyone can help me solve this problem?
The images on our product page are not proportioned. Is there a way we can fix this?
Thank You!
Topic summary
Product page images appear out of proportion in a store using the Minimalist theme; the requester seeks a way to fix image sizing.
Support responders asked for the store URL and, if applicable, the storefront password to investigate and suggest a solution. The requester confirmed sending a direct message and asked for an email address to continue the conversation.
A screenshot (attached) visually illustrates the image proportion issue on the product page and is central to understanding the problem.
Status: No solution has been provided yet. The issue remains open pending access details and a review by support.
Next steps:
- Share store URL and password with support for diagnosis.
- Provide a preferred email contact to coordinate troubleshooting.
- Await recommendations or code/theme setting adjustments after review.
1 Like
oh sorry for that issue can you please share store url so i will check and let you know
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Hello @LorenAQ ,
It’s GemPages support team and glad to support you today.
Could you please share your store URL ( with the password if your store password is enabled ) then I can see and suggest something for you?
Best regards,
GemPages Support Team
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hi, Thanks for responding.. sent you a message.
@KetanKumar , @GemPages could you please provide me with an email address?