Mobile product image slider (carousel) in the Prestige theme reportedly shows only the first image on product listing pages; subsequent images display only their alt text. The issue is described as mobile-only; desktop works as expected. A shop URL was provided for review (thealphabetstore.co).
A responder tested on mobile and could not reproduce the problem: all images in the slider loaded correctly. They suggested checking whether an ad blocker is enabled. They also observed site-wide image load times of approximately 3–4 seconds despite a good connection, indicating potential performance delays rather than broken functionality.
No fix or definitive cause has been identified. The discrepancy suggests a device-, browser-, or extension-specific issue. Suggested next steps: disable ad blockers or privacy filters, test on multiple mobile devices/browsers, review JavaScript and image lazy-loading behavior, and investigate image optimization/performance to reduce slow loads.
Status: unresolved/ongoing.
The mobile version of the product listing only shows the first product image in the carousel, all the other images show alt tags only.
Not sure what the problem is here, must be javascript issue if anyone can help.
The theme is Prestige.
The shop url is thealphabetstore.co
Thanks!
@jenmar check if you have Adblock enabled
Regarding the images, they do take about 3-4 secs for me to load. And I mean all images on the store. I am on a good internet connection, so my internet speed is definitely not the issue.
But apart from that, all images are loading for me in the slider. No problems at all.
Thanks for your comment. The issue is on mobile only, the desktop works fine.
I meant the mobile version only. It works fine for me.