Hi All, I’ve checked all my image ratio settings which all seem the be in order. However some of my shoes are looking squished. See screenshot from site and item in hand. Shopify Horizon theme 2.1.6
Thanks in advance..
Hi @DASCPA
Welcome to the Shopify Community! Please share your store URL and password (if it’s password-protected), so I can check and provide you with the exact solution.
Best regards,
Devcoder 
This is likely caused by certain product images being forced into a fixed container size by the theme or CSS, especially if it only affects some listings. Check for things like object-fit: fill or fixed heights on image containers, and switch to object-fit: contain or remove the height so images keep their proportions.
Hello @DASCPA
This is usually not a ratio setting problem, it’s that Horizon is cropping images on particular product cards.
First, verify if those shoe images have uneven padding/background space. Even if the ratio is right, Horizon will auto crop in “fill” mode in some areas, which can compress items that are taken from various angles.
Change the product grid image size setting from “fill” to “fit” in the section settings. If that fixes it, the cause is cropping behavior rather than your uploads.
In the long term, make your product photography consistent (same angle, same distance, uniform framing) so the auto crop is predictable across all products.