So, I have created folders inside folders but when I create a certain folder for example cake decorating supplies I load my folders into it but the product from a different folder shows up i.e., ready to order cakes so then I hide that collection list and save it then go back to the ready to order cake folder and it’s not there but the decorating supplies are I’m losing my mind trying to figure it out p[leas somebody point me in the right direction.
Topic summary
A store owner reports misconfigured collections: when creating a “cake decorating supplies” collection, products from “ready to order cakes” appear instead. After hiding that collection list and saving, the “ready to order cakes” collection then shows the decorating supplies instead, suggesting collections are cross-populating or linked incorrectly.
Context: Collections are product groupings used to organize the catalog; a collection list should display the intended collections or products for that section.
Key details:
- Attempting nested folders/collections leads to inconsistent product listings across different collections.
- Toggling visibility (“hide collection list”) and saving seems to swap which products display in each collection.
- A link to the Collections page is provided: https://crazyforcake.com.au/collections.
Status: No resolution or troubleshooting steps shared yet; user seeks guidance. The issue remains open.