I have one product (that i’m aware of) out of 228 that’s not showing in my Online Store, but it shows when I go to Collections & click on the Collection it’s assigned to (T-Shirts). The strange this is though, if I change it to any other collection, it shows up online. As soon as I change it back to T-Shirts, it disappears from my store again. If I click on the product in Admin, under Collections, it says T-Shirts Auto. I’m at a total loss as to what’'s going on.
Hi @CMBI ,
Do products show up in collections/all?
I think this is because your products are in the collection selected to show on home page, if you add products to another collection and choose to show them again on Customize home page, it will work fine.
That’s why when you rename the collection, the product will no longer show on the home page, because the collection you selected in Customize will also be changed and become null.
Hope it helps!
The collection isn’t set to show on the homepage and I don’t the problem with ones that are. If I search for the product in my store, it shows up in the results. So it’s in the store, but refusing to show in the collection it’s assigned to. It hasn’t been setup any different to the other products in the collection.
Hi @CMBI ,
Can you send me the product link, the collection link of that product? I will check it.
I worked it out. I had somehow added tags to the ‘Filter collection with tags’ field.