Product page issue

Store Feedback
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1

I’m using Dawn 15.0.0 and the information isn’t visible when customers select a item (i.e size, color, add to cart etc…). Shopify has only told me that the updated version is heavily coded and that basically they can’t help. Can someone help with this issue please?

2

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3

I switched back to my previous them but im guessing i will have to switch back to that theme and send you the product url for you to see the issue.

4

Ok here you go… https://r3sportsapparel.com/products/zig-zag-zipper

5

It looks like the error is caused by the app: customify

6

I un-installed it and the same thing is happening. Switched back to my debut theme until I fix it.

7

Hi @VinoUdaBest

1. Steps to Make Information Visible on Product Selection

  • Navigate to your Shopify Admin panel.
  • Go to Online Store > Themes.
  • Find the Dawn theme and click Customize.
  • Ensure that all relevant sections (e.g., product information, variant selection) are enabled and correctly configured. If the customization options do not resolve the issue, you might need to modify the theme code.
  • Go to Online Store > Themes > Actions > Edit code.
  • In the Sections folder, find the file responsible for product details (e.g., main-product.liquid). Ensure that the necessary snippets for size, color, and add-to-cart functionality are correctly included and visible. You may need to add or adjust the JavaScript handling the dynamic display of these elements.
  • If the default code does not support your needs, you might need to add custom code. You can use JavaScript or Liquid code to ensure the visibility of the selected item details.

Example (in main-product.liquid):

{{ product.selected_or_first_available_variant.title }}
  • Ensure this section is updated dynamically when a customer selects different options.
  • Test the changes in various scenarios to ensure that the information becomes visible correctly.
  • Use Shopify’s debugging tools and browser developer tools (e.g., Chrome DevTools) to identify and fix any issues.

The ‘Coupon Discount on Cart’ app improve your store’s user experience and boost sales by offering the following benefits:

  1. Displaying available discounts directly on the cart page can incentivize customers to complete their purchases, reducing cart abandonment rates. Make sure the app is integrated correctly with your theme by following the app’s setup guide or seeking support if needed.
  2. By showing discount coupons, customers feel they are getting a good deal, which can improve satisfaction and loyalty. This seamless experience can lead to higher conversion rates.
  3. You can create various discount campaigns and easily communicate them to your customers without needing extensive theme modifications. This flexibility can help you run targeted promotions and improve sales performance.
  4. The app is designed to be user-friendly, both for you as a store owner and for your customers. It requires minimal coding knowledge to set up, making it accessible for most users.

If you need further assistance with theme customization or app integration, consider reaching out to us for tailored support.

Regards,
Ina