Product page missing information when variants are added

Technical Q&A
1

Hello!

I noticed something a little buggy and I’m not sure if it’s just me or not. On a product page (when editing it) it shows a whole ton of things to edit, all the way down to the HS code. But after I added variants to my product, when going back into the product page editor, I find that the product information has been truncated greatly and I can’t find some things to edit. Is this intentional or am I doing something wrong?

Thanks!

2

Hi @StrawHatSam ,

Please send your site and if your site is password protected, please send me the password. And send us a screenshot, I will check it for you.

3

Hello,

Thanks for your reply. My website is www.strawhataerial.com and the password is LawnmowerMan2. Below is a screenshot of everything I see when variants are enabled.

StrawHatSam_0-1623604250043.png
StrawHatSam_0-1623604250043.png1460×1870 312 KB

When I delete the variants, just like magic all the other information comes back:

StrawHatSam_1-1623604368844.png
StrawHatSam_1-1623604368844.png1443×1784 274 KB

StrawHatSam_2-1623604383052.png
StrawHatSam_2-1623604383052.png960×1764 85.1 KB

4

Hi @StrawHatSam ,

I checked and it shows fine, I don’t see any error. https://i.imgur.com/dGzFahK.png

I really don’t understand what went error, can you send me a screenshot of the error, not a screenshot how to add variants.

Hope it clear to you.