Product.Selling_plan_groups Array (Liquid) Is Sometimes Empty (Again) (Urgent)

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Topic summary

The selling_plan_groups array in Liquid is intermittently returning empty values, affecting multiple merchants. This appears to be a recurrence of a previously reported issue.

Key Details:

  • The problem impacts product subscription/selling plan data accessibility in Liquid templates
  • Multiple merchants have contacted about the same issue
  • Specific examples are available but being withheld to protect merchant privacy

Status:

  • Shopify staff acknowledged the report and redirected discussion to a dedicated forum thread for updates
  • Issue remains unresolved and under investigation
Summarized with AI on November 15. AI used: claude-sonnet-4-5-20250929.
1

This is what seems to be the same issue that seemed to have occurred before in that the selling_plan_groups array is empty in Liquid. Many merchants have reached out regarding this. I can provide specific examples if needed to a Shopify representative to not expose sensitive details in this thread.

Previous issue: https://community.shopify.com/c/shopify-functions/product-selling-plan-groups-array-liquid-is-sometimes-empty/m-p/2283979#M1042

@Liam

2

Hi Etra,

We’ll update in this forum post you created: https://community.shopify.com/c/shopify-functions/product-selling-plan-groups-array-liquid-is-sometimes-empty/td-p/2312091

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