Product Tabs Debutify Theme Issue

Shopify Discussion

Topic summary

Issue: Users of the Debutify Shopify theme are unable to display product tabs despite enabling the add-on. The tabs don’t appear on product pages even after multiple enable/disable attempts.

Resolution for Original Poster:

  • Support agent JasmeetVT14313 requested collaborator access to the store
  • After receiving access (store URL and passcode provided), the agent successfully fixed the tabs on the product page
  • The original poster now requests the same functionality for the homepage featured product section

Ongoing Issues:

  • Two additional users (mysiteau and angelinaswan) report experiencing the identical problem
  • One user specifically notes the product tabs don’t even appear in the theme editor
  • These users are seeking either the solution steps or direct assistance

Status: Partially resolved for the original poster; remains unresolved for other affected users. The specific fix applied has not been publicly shared in the thread.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

I’m using debutify theme and the product tabs aren’t showing up, I’m certain I enabled the add-on but it simply does not appear. They aren’t hidden either, I selected for them to be placed under the add to cart button but it is not there, I have enabled and disabled the add-on multiple times but the tabs don’t show up.

2

Hi @NightBallers

Is it possible for you to provide me with collaborator access so that I can check and help you with the issue.
If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Like and Mark it as Solution!

3

I tried all of these, I can now see the product tab section under the template but still cannot see the product tabs on my website.

4

My code is 9092

5

Store URL too please

6

https://735cd4-52.myshopify.com/

passkey: sterub

7

Request send please check and approve

8

I granted permission.

9

Hi @NightBallers
The tabs are visible now. Please review and let me know for any concerns.

If this information was helpful to you, please give it a Like. If it resolved your issue, kindly hit Like and mark it as the Solution! Thank you!

10

great thanks it worked on my product page but i really need to work in the home page featured product. Could add it there too please?

11

Please let me know how you resolved it! I am having the same issue. I would like to fix it myself today please.

12

I’m experiencing the same issue. I’ve tried everything and the product tabs don’t even show in my theme editor. I’m using Debutify. Please help, I’ve wasted hours today. thanks, Angelina