Product Tabs Disappearing

Technical Q&A
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1

Hi Shopify Community,

When switching products in my online store my product tabs seem to disappear and only reappear when I reload the page. I was just wondering how to prevent this as it would be a major problem for customers on my store.

Thanks in advance!

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3

Hi @clementgordon

Could you please share your store URL so I can take a look? If your store is password-protected, kindly provide the password as well.

Best regards,

Danny from Samita Team

4

Hi @clementgordon,

Please send the website link, I will check it for you

5

Dawn actually reloads several parts of the product info section when visitor selects product options. It’s possible that your accordions are placed inside an element which is overwritten and therefore removed from page.
Need to see how they are implemented and how it happens to suggest anything.

7

@tim_tairli Could you take a look at the problem for me if I gave you my store URL and password?

9

Hi Tim could you please help me solve this problem again but on one of my other stores?