Product template not updating

Hello,
My store product templates are not updating after I save my selection. Every time I chose a different product template for any product and save it, the changes are not updated. After updating the page the template changes back to the original one. My theme is published and activated. My theme is Kalles.https://youtu.be/7DxAJiSE_q4

Hi,

Hope following will help

  • Clear Cache
  • Check if there are specific settings for product templates within the theme customizer.
  • Check if there are any JavaScript errors
  • Check for App Conflicts
  • Connect with support