I was wondering if you’d be able to help us, we’re pulling a live feed from a supplier but specific products when they hit zero in stock will put the prouduct as zero dollars, matrixify is publishing our feed 4 times a day and is saying there is an issue with our column as if it doesnt know what price is?
Has anyone ever seen this before or know how to fix it?
And what the import results file has?
Does not look like these errors are directly because of price being zero (maybe it’s omitted completely and all columns are shifted?).
Anyways, hard to tell without seeing the CSV.
Looks strange though that supplier would call the file pdsfed_AU_Shopify.csv if it’s not compatible?
If your import data is wrong for import, you can use intermediate Google sheet to pre-process it as in
Hi Tim, thanks for your response. I’m still new to this so i wasn’t sure if it would help but i can send you the CSV if you could please help us out?
Entire CSV seem to be 65MB so probably not something to send easily…
You can upload this file and “import results” file to your store “Files” and send me links to them, probably via DM for privacy reasons.
