Product upload working but not uploading images

Shopify Discussion
1

I have 2 websites that use shopify. They have the same products.

Today I am trying to export products from 1 site and upload them to site 2

Usually, this always works, but today my images won’t upload.

On site 1, I made price changes and uploaded the file with no issues. Images text etc, everything got updated.

After I upload the same file on site 2, everything updates(prices, text) except images won’t upload.

I have repeated the process multiple times, with no success.

Here is an example. Site 1 with no issues

https://aucourantlighting.com/collections/vistosi

Site 2 with the same products that were uploaded, but images don’t show up

https://homierluminaire.ca/collections/vistosi

A couple images uploaded, but most do not

I have attached the csv

1 Like
2

I am having a similar issue - I use a CSV file to upload all new products and use a base picture for the uploads then edit later on. Today it is consistently rejecting that picture or any I try to use and giving me this message:

The image is valid and works but even replacing it does not work so I am assuming this is something on Shopify’s end?

2 Likes
3

This issue resolved itself yesterday. I guess shopify had some type of issue.

1 Like
4

add .jpg to the end of all your images, worked for me!! :slightly_smiling_face: