Products with variants (e.g., color or material options) are incorrectly marked as “sold out” despite sufficient inventory, and variant-specific prices are resetting to a single default price. This affects a Shopify store and appears tied to how variant availability and pricing are being handled.
Recent update: A helper requested the store URL (and password if applicable) to investigate. The store owner shared the link: https://modistore.co.uk/ (no password provided in the thread).
Key terms: • Variants = different options of a product (like color/material) that should have their own inventory and price. • Inventory levels = stock counts that determine availability status.
Next steps and actions: • External review of the store by the helper to diagnose variant availability/pricing behavior. • May require password or theme/config access to proceed.
Status: No resolution yet. The discussion is ongoing, pending technical inspection of the shared store link and potential identification of theme or configuration issues. Unanswered questions include whether a theme customization, app conflict, or settings error is causing the behavior.
Hi there,
All my products that have variants (eg colour, material option drop-downs) are showing as sold out, regardless of ensuring the inventory levels are adequate. Furthermore, the assigned prices of these variants are also defaulting to the same price. As an ecommerce provider, Shopify should be able to ensure such issues do not occur, and if they do are addressed. Please advise how this ca be resolved 
Hi @Andalbutka23 ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.
Hi you mean this?