Product Variations conflict when translated

Topic summary

A user reports that product variations are malfunctioning on the translated (Spanish) version of their Shopify store—specifically, variant images fail to display correctly compared to the English version.

Likely causes identified:

  • Translation apps or themes not properly syncing variant data and image references across languages
  • Product options/variant names changed after translation
  • Translation apps failing to carry over media IDs for variants
  • Theme using custom variant selectors incompatible with Shopify’s product-form structure in translated views

Suggested troubleshooting steps:

  • Re-publish translations for affected products to force Shopify to re-link media
  • Verify images are properly assigned to variants in the admin panel
  • Test with Shopify’s native Translate & Adapt app to isolate whether the issue stems from a third-party translation tool or the theme itself
  • Check product template code for missing {{ variant.featured_media }} or data-variant-id references if theme is heavily customized

Status: Issue remains unresolved; one responder offered direct assistance to investigate the theme setup.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

My product variations are broken and images not showing when site is translated.

This is what is it should look like

Can anyone help with a solution?

Hi @Johnnycrev,

I can’t really check this issue from the storefront only — it needs admin access to inspect how the variants and translations are linked.

If you’d like, you can install Grouptify – Combined Listings (it’s free to try). Once installed, we can help you directly from the app to review your product variant setup and image mapping.

The support team can take a quick look and guide you on how to fix broken variant images or translation sync issues.

Hope this helps!
Sophia – The Tapita Team