Product videos wont show on Supply theme product page

Store Design
1

https://www.sehome.co.uk/products/matt-black-13a-fused-ingot-connection-unit-with-neon-black-trim

Above is link to a product page. Our product images are showing perfectly in thumbnails but we have a product video that will NOT show.

We have added the YouTube url and done manual video upload option and it will still not show in the thumbnail. The video does however show in the admin in the thumbnails section.

We are using SUPPLY theme.

Does supply theme allow to show product videos in thumbnail section?

2

Hi @Joe220678 ,

It seems like your theme doesn’t support videos on the front end. You have to edit your theme to support the video.

And yes video added by the admin is available in the product data.

3

Hello.

Where do we edit our theme to support this product video?

4

I don’t have SUPPLY theme source code to tell you the exact code.

but in DAWN it’s in product-thumbnail.liquid

5

Thanks. I will take a look. Is it just a snippet of code that needs adding?

6

I doubt it will not, you have to write validation code and edit the existing script which will enable the video when you will click on the thumbnail.

7

Strange,

We don’t have a product-thumbnail.liquid.

Only a product.liquid

Thanks

Joe

8

Themes follow their own structure to show data to frontend.

This could be the reason you only have product.liquid file only.