Has this issue has been resolved? I’m having the same issue.
Topic summary
Multiple merchants are experiencing an issue where products appear in the Products section and on the storefront, but are missing from the Inventory section in Shopify’s backend. This is not a pagination problem—products simply don’t display when viewing inventory.
Timeline & Scope:
- Issue first reported around July 2023, affecting multiple merchants simultaneously
- Problem resurfaced in 2025, suggesting it may be recurring
- Screenshots confirm products visible in one section are completely absent from Inventory view
Impact:
- Disrupts inventory management and ordering workflows
- Affects third-party integrations (e.g., Mirakl Connect)
- Forces merchants to check inventory product-by-product instead of using the consolidated Inventory screen
Shopify’s Response:
- Support confirmed this as a platform-wide issue affecting multiple merchants
- Developers were investigating, but no immediate fix was provided
- Merchants were advised to wait for resolution
Current Status:
- No confirmed solution has been shared in the thread
- The issue remains unresolved for the 2025 reporter seeking assistance