Products are not showing in my POD app Brand Canyon

Deutsch Diskussion Technische Fragen & Antworten

Topic summary

A user is experiencing an issue where newly added products in their Shopify store (www.sahar-fashion.com) are not appearing in their print-on-demand app, Brand Canyon.

Key Details:

  • Products have been created but not yet activated
  • User wants to link products to the POD app before activation
  • This process has worked successfully in the past using the same method
  • User is unsure if a recent Shopify update might be causing the issue

Current Status:
The discussion remains unresolved. One commenter suggested contacting Brand Canyon’s app support directly for assistance, as this appears to be an app-specific integration problem rather than a general Shopify issue.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hello,

i just added some new products in my online shop: www.sahar-fashion.com

I didn’t activated them yet because i want to link them to my POD app first. The problem is, that the Products don’t show up in my POD App Brand canyon. I don’t know what the problem could be. I always do the same thing, and it always works, but now it doesn’t. What could I possible did wrong? Or is there any update in shopify that doesn’t let the products show up, or what could the problem be?

Can someone help please?

Kind regards

2

Wow Shop sieht super aus!

Du musst aber mit dem Support der App sprechen